About Us
The Cool Factory is a full service HVAC contractor proudly serving Western NY. We have worked very hard to build and maintain a reputation as an honest and reputable heating and cooling contractor. We are big enough to handle any challenges, yet small enough to provide the personalized service you deserve. Whether it's routine maintenance, emergency service or a new installation; we've got you covered.
At The Cool Factory, Heating & Cooling, we are committed to delivering exceptional HVAC services in Amherst, NY. With a focus on personalized customer care, we tackle every HVAC challenge efficiently and affordably.
Our mission is to provide high-quality, affordable HVAC solutions to residential homeowners in Amherst, NY. We take pride in our personalized approach to customer service and our dedication to creating comfortable living spaces.
Frequently Asked Questions
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Why do FAQs matter?FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
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Where can I add my FAQs?FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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What HVAC services do you offer?We offer a full range of HVAC services including air conditioning repair, furnace repair, HVAC installation, duct cleaning, and maintenance services to keep your systems running efficiently.
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How often should I schedule HVAC maintenance?We recommend scheduling HVAC maintenance at least once a year to ensure your systems are running efficiently and to prevent any unexpected breakdowns.
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Do you offer emergency HVAC services?Yes, we provide 24/7 emergency HVAC services to ensure that you are never left without heating or cooling when you need it most.
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How long does an HVAC installation take?The duration of an HVAC installation can vary depending on the complexity of the job, but most installations are completed within one to two days.
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What payment methods do you accept?We accept various payment methods including credit cards and Google Pay to make your transactions as convenient as possible.